Conversation
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Conversation

1 Conversations at work

Speaking up:
Use these phrases when other people
have been speaking and you want to say
something:
Could / can I (just) say something here?
Could / can I (just) add something here?
Could / can I (just) come in here?
Could / can I (just) make a point here?

Giving an opinion:
Use these phrases when you want to give
your opinion. In meetings, a speaker will
often introduce their opinion with one of
these phrases. This ‘softens’ the statement,
making it sound less direct and more polite.
The way I see things…
I tend to think that…

It seems to me that…
It’s my feeling that…
In my experience…
It’s my experience that…
Examples:
I tend to think that it’s the marketing
department’s responsibility to sort this out.
It seems to me that we’re going to waste a lot
of money taking this approach.
It’s my feeling that enough time has been
spent on this project already.

Asking for an opinion:
Use these phrases to ask someone else what
they think about something:
James, what’s your opinion of /
about / on…?
James, what do you think of / about…?
James, what’s your feeling about …?
James, could we have your input here?

Example:
James, what’s your feeling about staffing
levels in the department?

Agreeing:
Use these phrases to agree with what
someone has said:
I agree (with you).
(I think) you’re right.
I tend to agree. / I tend to agree with Anna.
I’m with Anna on this one.

Agreeing strongly:
Use these phrases when you agree strongly
with someone and want to show it:
Absolutely!
Exactly!
I quite agree!
I totally agree with you.
I’m in complete agreement with you.
I couldn’t agree more!

Disagreeing:
Use these phrases when you disagree with
what someone has said:
Note: In a work meeting, people often
disagree in an indirect way. They usually
avoid very strong, definite phrases, such
as ‘I completely disagree,’ as these can
sound rude.
I’m afraid I don’t / can’t agree with
you there.
I’m sorry, I don’t agree with you there.
I have to say, I disagree with you there.
I’m not sure I agree with you.
I’m not sure about that.
I’m not sure that’s true.
I take a (slightly) different view
on this.
I don’t know. I tend to think that the
opposite is true.
Examples:
A: Money spent on training is always
a good investment.
B: I’m not sure about that. I think it
depends on the quality of the training.
A: In my experience, customers are looking
for quality in a product and they’ll pay
extra for it.
B: I take a different view on this. I think the
lower price is mainly what sells the product.

To be continue in the second lesson...



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